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Non-medical home care: homemaking (cleaning, laundry, meals), companionship, errands (groceries and medication), personal care, and Alzheimer's and dementia care. Provided by Homemakers and Certified Nursing Assistants (CNAs). See our services.
No. We don't provide skilled nursing, give medications, or do medical procedures. We can give medication reminders.
The Chicagoland area, including Chicago, Mount Prospect, Elmwood Park, Oak Park, Oak Lawn and Tinley Park. See the full list.
Yes. VitalTouch is licensed by the State of Illinois as a home care agency. Our caregivers are background-checked and trained, and the agency carries liability insurance.
They are trained Homemakers or Certified Nursing Assistants (CNAs). All are background-checked, and many have Alzheimer's and dementia training.
Yes. They're trained in daily routines, redirection, and safety supervision for people with memory loss.
We assign a primary caregiver whenever possible. Any backup caregiver is briefed on the care plan first.
Often, yes. If they qualify, we can hire them, train them and pay them to care for your loved one. Some programs have their own rules, for example about spouses, so tell us who you have in mind and we’ll check.
By care needs, skills, experience, and personality.
Not yet. We can't bill Medicaid today.
We can tell you whether you'd likely qualify and what applying involves. If you need care before we can bill it, we'll point you to an agency that can. Other ways to pay.
Check these first: the Illinois Home Services Program, Medicare Advantage extra benefits, VA benefits, and long-term care insurance. Or pay on your own, with no minimums or long contract. See all the ways to pay.
Original Medicare covers short periods of skilled care after a hospital stay, not ongoing everyday help.
Many Medicare Advantage plans include in-home support hours each year. It depends on the plan, so tell us the plan name and we'll check. More on Medicare Advantage.
Often, yes. Ask a VA social worker for a referral to the Homemaker and Home Health Aide program, which pays an agency for help at home. Veteran-Directed Care gives the veteran a budget to choose a caregiver.
Aid and Attendance adds a monthly amount to a VA pension for veterans and surviving spouses who need daily help. No one should charge you a fee to file. More on VA benefits.
Yes. Most policies cover care at home. Bring it to a free consultation and we'll read it with you and handle the visit records the insurer needs. What to look for in the policy.
If you're paying on your own, it depends on the level of care and hours. Call for a free quote. If a policy or plan is paying, your cost depends on what it covers, and we'll check for free.
No. We support adults of any age living with a disability. How disability support works.
Yes. The Illinois Home Services Program funds help at home for adults under 60 living with a disability. Start online and we'll explain it and point you to the right office. More detail.
Yes. Our personal care staff are trained to help safely in and out of bed, a chair, or the shower.
We don't do skilled nursing (wound care, injections, catheters, ventilators). If you need it, we'll tell you on the first call and point you to who does.
You do: what gets done, how, and when. If a caregiver isn't the right match, tell us and we'll change it.
Start online at Get care started. It takes under a minute. We set up a free home visit, build a care plan and match you with a caregiver.
If you're paying on your own, often within 24 to 48 hours. If a policy or plan is paying, it depends on their approval process.
Monday to Friday, 9am to 5pm. Care can be scheduled 24/7.
No matches. Try another word, or get care started and ask us directly.
Call for a free, no-obligation consultation.