Report a Concern

Anyone can use this form. Your name is optional.

If someone is in danger right now, call 911. For suspected abuse, neglect, or financial exploitation of an adult, you can also call Illinois Adult Protective Services at 1-866-800-1409, 24 hours a day. You do not need to tell us first.

What happens next

Every report is logged the day it arrives.

  • No retaliation. No one's care will be reduced, delayed, or stopped because of a report, and no employee will be disciplined for making one.
  • You will hear back. Written acknowledgment within two business days, and an outcome within 30 days.
  • You can stay anonymous. We still investigate, but cannot send you the outcome.
You can also report elsewhere. Contact the caseworker who arranged the service, or the Illinois Department of Public Health at 1-800-252-4343.

Tell us what happened

Use your own words. We will follow up if we need more.

One of the two is enough. It is how we send you the outcome.